Privacy and Policy
1. Introduction
Welcome to Classible.ca (the “Site” or “Service”). We are committed to safeguarding the personal information of our users and maintaining the integrity of our online operations. This Privacy and Policy document explains how we collect, use, disclose, and protect your information, as well as the general terms governing your use of our services. By accessing, browsing, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy and Policy. If you do not agree, please discontinue use of the Site immediately.
2. Scope of the Policy
This policy applies to the personal information we collect through our Site, mobile applications, and related services. It also describes our terms of use, which define your rights and obligations when accessing or interacting with the Service.
- Jurisdiction: Our operations primarily target users located in Canada, and we comply with Canadian federal privacy laws (including PIPEDA) and applicable provincial regulations.
- International Users: If you access our Site from outside Canada, you do so at your own initiative and are responsible for compliance with local laws where applicable.
3. Collection of Personal Information
3.1 Types of Information Collected
- Account Information: When you register an account, we may collect your name, email address, phone number, mailing address, and other contact details.
- Transaction Details: When you list items, make a purchase, or engage in a transaction, we may collect payment details (if applicable) and transaction history.
- User-Generated Content: Information you post on the Site, including product listings, images, messages, comments, or feedback.
- Device and Usage Information: IP address, browser type, operating system, referral URLs, and browsing patterns (collected via cookies or similar technologies).
3.2 Purpose of Collection
We collect personal information for the following purposes:
- Account Creation and Management: To register and maintain your user profile, facilitate login, and keep track of your preferences.
- Transaction Processing: To enable buying, selling, and communication between buyers and sellers.
- Customer Support: To respond to your inquiries, offer technical support, and resolve disputes.
- Site Optimization: To analyze user behavior, improve site functionality, and develop new features.
- Legal Compliance: To comply with applicable laws, regulations, and law enforcement requests.
4. Consent and Withdrawal
By providing personal information to us, you consent to its collection, use, and disclosure as described in this policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, please contact us using the details provided in Section 13.
5. Use of Cookies and Similar Technologies
We use cookies, web beacons, and other tracking tools to enhance user experience and analyze how users navigate our Site:
- Essential Cookies: Necessary for the Site’s operation and cannot be disabled without affecting functionality.
- Analytics Cookies: Help us understand Site usage, enabling improvements and faster performance.
- Preference Cookies: Remember your settings and preferences for a personalized experience.
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use all features of our Site.
6. Disclosure of Information
6.1 Third-Party Service Providers
We may share your information with trusted third parties who assist us in operating the Site, conducting business, or servicing you, so long as those parties agree to keep this information confidential and comply with applicable privacy laws.
6.2 Legal Requirements
We reserve the right to disclose personal information if required to do so by law or in response to a valid court order, subpoena, government request, or other legal processes. We may also disclose information to protect our rights, property, or safety—and that of our users or the public.
6.3 Business Transactions
In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of part or all of our assets, user information may be transferred or disclosed as part of the transaction. We will notify users via email or a prominent notice on the Site before any such change in ownership or control of personal information.
7. Data Retention
We retain personal information only as long as necessary for the fulfillment of the purposes outlined in this policy, unless a longer retention period is required by law. Once your information is no longer needed, we securely destroy, delete, or anonymize it.
8. Protection of Personal Information
We implement industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information.
9. User Obligations and Responsibilities
9.1 Accuracy of Information
You are responsible for providing accurate, current, and complete information. If your personal information changes, please update your account promptly to reflect these changes.
9.2 Account Security
Keep your login credentials confidential and do not share them with others. Notify us immediately if you suspect any unauthorized use of your account or security breach.
9.3 Prohibited Activities
You may not use the Site for unlawful purposes, post false or misleading content, infringe on intellectual property rights, or otherwise violate this policy or any applicable laws. We reserve the right to suspend or terminate your account if we suspect violations.
10. Transactions and Marketplace Terms
10.1 Listing Items
When listing an item, you must provide accurate descriptions, images, and prices. You assume responsibility for compliance with local, provincial, and federal regulations regarding the sale of goods.
10.2 Buyer-Seller Interactions
We provide the platform but do not guarantee the quality, safety, or legality of items listed, nor the accuracy of listings or user content. Transactions are directly between buyers and sellers; we are not responsible for resolving disputes, though we may assist at our discretion.
10.3 Fees and Payments
Certain premium features may incur fees. All payments and fee structures will be clearly outlined on our Site. You are responsible for all taxes applicable to any transactions or fees.
11. Links to Third-Party Sites
Our Site may contain links to external websites or resources that are not operated by us. We are not responsible for the content, privacy practices, or terms of those third-party sites. We recommend reviewing the privacy policies and terms of use of any external websites you visit.
12. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or the equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us so that we can remove the data and terminate any related account.
13. Access and Correction
You have the right to request access to your personal information and to correct any inaccuracies. If you would like to review or amend your information, please reach out to us at:
- Email: info@classible.ca
We will respond to your request within a reasonable timeframe, subject to legal or business considerations.
14. Changes to This Policy
We may update or modify this Privacy and Policy at any time. If we make significant changes, we will notify you by posting a prominent notice on our Site or by sending an email to registered users. Your continued use of the Site following any updates indicates your acceptance of the revised terms.
Classible is an approachable online platform dedicated to connecting people across the Canada. Post your pre-owned items with simple, user-friendly steps, and find amazing deals from fellow Canadian :)
